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Support
We are dedicated to giving your personalized service and support. If you have any problems
or questions with your service, please contact us. We will make
every possible effort to get your service restored because we care about YOU!
| Office Hours / Live Telephone Support |
| Monday |
8:30 a.m. - 5:00 p.m. |
| Tuesday |
8:30 a.m. - 5:00 p.m. |
| Wednesday |
8:30 a.m. - 5:00 p.m. |
| Thursday |
8:30 a.m. - 5:00 p.m. |
| Friday |
8:30 a.m. - 5:00 p.m. |
| Saturday |
-CLOSED- |
| Sunday |
-CLOSED- |
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Call Back /
After-Hours Technical Support |
| Monday |
5:00 p.m. - 8:00 p.m. |
| Tuesday |
5:00 p.m. - 8:00 p.m. |
| Wednesday |
5:00 p.m. - 8:00 p.m. |
| Thursday |
5:00 p.m. - 8:00 p.m. |
| Friday |
Not Available |
| Saturday |
9:00 a.m. - 12:00 p.m. |
| Sunday |
Not Available |
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Note: Due to reduced call volume and to reduce operating costs (so we can
pass savings directly onto you), MSWorldNet has implemented evening and weekend technical support
callback service1.
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1 With callback service, if you need help, have a question or would like to signup
for service, you can leave a message for us. Our support technicians will periodically check
messages during the specified times and respond to inquiries and questions on a first come / first
serve basis.
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Self-Help / Setup Instructions
For the person that likes to fix things themselves, here are some instructions for getting
your connection & service features setup properly:
Still having problems or questions, contact us for assistance.
Our staff is ready to help you!
| MSWorldNet Settings / Information |
| Dialup #(s) |
(715) 344-8656, (715) 592-6421 |
| Domain |
msworldnet.com |
| DNS Servers |
67.38.57.14
67.38.57.15
67.38.57.13 (optional)
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| Mail Servers |
| POP3: | pop3.msworldnet.com |
| IMAP: | imap.msworldnet.com |
| SMTP: | smtp.msworldnet.com |
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| Homepage |
http://www.msworldnet.com/ |
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